Terms & Conditions
Last updated: October 10, 2025
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
Application means the software program provided by the Company and downloaded by You on any electronic device, which is named STOW
Application Store means the digital distribution service operated and developed by AppleInc. (Apple App Store) or Google Inc. (Google Play Store) from which the Application has been downloaded.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement)refers to Stow My Gear LLC, with address located at 9908 Mixon Dr, Dallas, TX 75220.
Device means any device that can access the Service such as a computer, a cellphone or adigital tablet.
Property refers to any goods designated by You for the Company to store.
Service refers to the Application, as well as the individual services provided by the Company which may include, but are not limited to, packing, moving, inventorying, storing, and retrieving Your Property.
Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You.
Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
You means the individual accessing or using the Service, or the company, or other legalentity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service. There are no other Terms and Conditions applicable to the use of this Service including any prior oral statements or assurances.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to persons who access or use the Service.
By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service and you should not enter into any agreement relating thereto
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Ourpolicies and procedures on the collection, use and disclosure of Your personal informationwhen You use the Application and tells You about Your privacy rights and how the lawprotects You. Please read Our Privacy Policy carefully before using Our Service.
Property and Storage
As described more specifically in the Application, a representative from the Company will arrive at Your designated address during the selected pick-up window to pack Your Property in Company boxes, transport Your Property to Company storage facilities, inventory the contents of Your Property for the purpose of uploading data to the Application, and store Your Property until such time as You may request its return.
You will ensure that all Property You provide to Us complies with the following restrictions:
You will ensure that all Property You provide to Us complies with the following restrictions:
- Storage of Your Own Property: You will only use the Service to store Your own Property.
- Total Value Limit: The total value of all Property stored by the Company on Your behalf may not exceed $10,000. You represent and warrant that the total value of all Property stored on Your behalf does not exceed $10,000.
- No Valuables: You agree the Service is not suitable for the storage of valuables. You will not use the Service to store valuables including heirlooms or precious, highly valuable, or irreplaceable items such as books, records, writings, contracts, documents, currency, jewellery, works of art, objects for which no immediate resale market exists, and records or receipts relating to the stored goods.
- No Perishables or Hazards: You will not use the Service to store food, perishable goods, or any items that constitute a hazard or nuisance, including any hazardous or toxic chemical, gas, liquid, substance, material or waste. You will not use the Service to store vehicle tires, flammable materials, explosives and other inherently dangerous materials, or items that would violate any law or regulation of any governmental authority.
The Company’s representative may refuse to accept any Property that is suspected of being in violation of the preceding restrictions. In addition, if it is subsequently determined that Your Property contains any items in violation of these Terms and Conditions, We will have the right, at Our sole option and discretion, to either return such Property to You or dispose of such Property in accordance with applicable law or regulation.
The Company may elect to store Your Property in any facility that it deems suitable for such purpose, including locations that are owned by the Company or leased from a third party. You will not have access to Your Property at any time other than as a result of a delivery, retrieval, or other disposition properly scheduled through the Application. Upon receiving a request from You, We will utilize Our best efforts to return Your selected Property during a mutually agreed upon time period, and in any case within three (3) business days after receiving such request. However, You acknowledge that in the future circumstances outside of Our control may arise which may prevent Us from returning Your Property during such window, and We will use Our commercial best efforts to return Your Property as expeditiously as possible. The Company will not be liable for any damages caused by any failure or delay in returning Your Property within any specified period of time.
Insurance
While We will utilize best efforts to secure and safeguard Your Property, Your usage of the Service is AT YOUR SOLE RISK. You are required to have some form of insurance covering Your Property and such insurance is Your sole responsibility. You bear the full risk of loss or damage to Your Property. We will not purchase insurance on your behalf or evaluate the validity or adequacy of your insurance coverage. Your usage of the Service indicates your acceptance of the risk of storage of Your Property and your acknowledgement of this requirement to purchase insurance.
Subscriptions
Subscription Period
The Service is available only with a paid Subscription. You will be billed in advance on a monthly basis, depending on the type of Subscription plan You select when purchasing the Subscription. At the end of each month, Your Subscription will automatically renew under the same terms unless You cancel it or the Company cancels it.
Subscription Modifications
You may upgrade Your Subscription plan and add extra crates a la carte (from a large plan only) either using the Application or during the course of a scheduled pickup. If You choose to upgrade during the middle of a Subscription period, Your monthly charge will be prorated to reflect the date of upgrade, with the full price commencing as of the next billing cycle.
In the event You would like to downgrade to a lower Subscription plan, you must first request disposition (either through retrieval, donation, etc.) of all Property stored in a given crate. Once the crate is empty, You may modify Your Subscription plan to a lower tier. If You choose to downgrade during the middle of a Subscription period, Your monthly charge will be prorated to reflect the date of downgrade, with the full price commencing as of the next billing cycle.
Subscription Cancellations
You may cancel Your Subscription either through the Application or by contacting the Company. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period. Upon cancellation, we will return Your Property during a mutually agreed upon time period, subject to payment of any applicable fees payable upon retrieval as determined by Your Subscription.
Billing
You will provide the Company with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. You agree to promptly update such information when a change occurs.
Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice. Failure to timely pay such invoice will result in termination of Your Subscription and the Company will attempt to return Your Property as soon as practical during a mutually agreed upon time period. If Your Subscription is terminated for non-payment and the Company is unable to contact You within thirty (30) days of termination, Your Property will be considered abandoned and the Company may sell or dispose of such Property in its sole discretion.
Fee Changes
The Company, in its sole discretion and at any time, may modify the Subscription fees. AnySubscription fee change will become effective at the end of the then-current Subscription period.
The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.
Refunds
Except when required by law, paid Subscription fees are non-refundable. Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
User Accounts
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Intellectual Property
The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
Limitation of Liability
THE COMPANY IS NOT RESPONSIBLE FOR AND YOU RELEASE THE COMPANY FROM ANY LIABILITY, LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION INJURY TO PERSONS,FROM ANY CAUSE (“LOSS”), INCLUDING WITHOUT LIMITATION, THE COMPANY’S ACTIVE OR PASSIVE ACTS, OMISSIONS, OR NEGLIGENCE, UNLESS THE LOSS IS DIRECTLY CAUSEDBY THE COMPANY’S GROSS NEGLIGENCE OR INTENTIONAL CONDUCT
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service. You also waive any right for any insurance carrier to be reimbursed by the Company for any claim it pays on Your behalf (waiver of subrogation).
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You " AS IS" and " AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.Without limiting the foregoing, neither the Company nor any of the Company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
These Terms and Your use of the Service shall be governed by the laws of the State of Texas. Your use of the Application may also be subject to other local, state, national, or international laws.
You agree that all legal proceedings relating to these Terms shall be heard and determined in any federal or state court of competent jurisdiction sitting in Dallas County, Texas, and You hereby irrevocably waive any objection which You may now or hereafter have to the laying of the venue or any such proceeding brought in such a court and any claim that any such proceeding brought in such a court has been brought in an inconvenient forum.
Dispute Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us by email at
support@stowmygear.com